1. Introduction
Welcome to KGLC Trading (“we”, “our”, “us”). We operate at NO:200, THIRD FLOOR , GOLDEN FIESTA BUILDING ,91, EAST OF KAILASH , NEAR ISCON TEMPLE NEW DELHI – 110065
 and are engaged in the export-import business of Elctronic, Industrial Machinery, Home and Kitchen. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website kglctrading.com (the “Site”) or interact with us.

2. Information We Collect

• Personal data you provide: When you contact us, register an account, request a quote or place an order, we may collect your name, company name, address, email, phone number, tax/VAT identification, shipping/billing details.

• Automatically collected data: When you visit our Site, we may collect technical data such as IP address, browser type, device type, operating system, pages visited, time spent, referral website, and cookies.

• Third-party data: We may receive information from third-party services (for example shipping carriers, credit-check agencies) to facilitate our services.

3. Use of Your Information
We use your information to:

• Process orders, provide quotations, and deliver goods.

• Communicate with you about your account, orders, shipments, invoices.

• Improve our website, services, and customer experience.

• Comply with legal and regulatory obligations (for example export-control, customs, tax).

• Send promotional communications (if you have opted in) about our products and services.

4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies on our Site to enhance user experience, remember preferences, analyse website traffic and performance, and deliver tailored content. You can manage or disable cookies through your browser settings — note that disabling may reduce website functionality.

5. Sharing Your Information
We may share your personal data with:

• Shipping and logistics providers, freight forwarders, customs brokers to fulfil exports/imports.

• Payment processors and banks for transaction processing.

• Legal, tax and regulatory authorities if required by law.

• Our affiliates or business partners in connection with the services you request.

We do not sell your personal information to third parties for their marketing purposes.

6. International Transfers
Because we conduct export-import operations globally, your personal data may be transferred to, stored or processed in countries outside your own. We ensure appropriate safeguards are in place consistent with applicable data-protection laws.

7. Security
We implement reasonable technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure or destruction. However, no method of transmission or storage is 100 % secure. We cannot guarantee absolute security.

8. Retention
We will retain your personal data only as long as necessary for the purposes described above (for example to fulfil orders, comply with legal obligations, or resolve disputes). After that, we will securely delete or anonymise it.

9. Your Rights
Depending on your jurisdiction, you may have the right to:

• Access or receive a copy of your personal data.

• Request correction or deletion of your personal data.

• Object to or restrict processing.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with a supervisory authority.

10. Children’s Privacy
Our services are directed to businesses and adults. We do not knowingly collect personal data of children under [16/18 as per local law]. If you believe we have inadvertently done so, please contact us so we can delete the data.

11. Changes to this Policy
We may update this Privacy Policy at any time. The “Effective Date” at the top will reflect the last update. Your continued use of the Site after changes constitutes acceptance of the revised policy.

12. Contact Us
If you have any questions or requests regarding this policy or your personal data, contact:
KGLC Trading

Addres:
No. 200, Third Floor, Golden Fiesta Building,
91, East of Kailash, Near ISKCON Temple,
New Delhi – 110065, India

Email: kglctrading1@gmail.com
Phone: ‪+918700638760‬